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Single mobile platform offers simultaneous support for multiple
trusted retail banking brands, including Armed Forces Bank, Academy
Bank, Sun Bank and Southern Commerce Bank
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Introduction of mobile deposit capture for check deposits via
smartphones increases customer convenience
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Mobiliti integrates with each bank's account processing and online
banking platforms for a streamlined and consistent user experience
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, announced today that Dickinson Financial
Corporation ("Dickinson"), a $2.1 billion bank holding company based in
Kansas City, Mo., has launched mobile banking and bill payment
capabilities using Mobiliti™ from Fiserv. Dickinson is utilizing
multi-tenancy deployment, supporting six distinct retail banking brands
with a single underlying mobile platform. This approach is enabling the
company to deliver robust capabilities while realizing operational and
product management efficiencies.
The retail bank brands under the Dickinson Financial Corporation
umbrella include: Armed Forces Bank, Academy Bank, Sun Bank and Southern
Commerce Bank.
Customers at each of these banks can now securely access their financial
information via a choice of SMS (text messaging), mobile browser and
downloadable Android™, iPhone® or Blackberry®
applications. A complete set of features includes checking balances,
locating branches and ATMs, paying bills, transferring funds and
depositing checks using camera-equipped smartphones.
"By launching a compelling end-to-end mobile channel platform from day
one, we have reinforced a core value proposition of our retail banks —
offering convenient banking solutions that meet the needs of our
customers," said Scott Jashinski, senior vice president and retail
products manager, Dickinson Financial Corporation. "Our customers expect
mobile financial services to be safe and available whenever they need
them as demonstrated by the mobile deposit capture and bill payment
adoption surpassing our initial estimates. Mobiliti from Fiserv is
enabling us to deliver secure and reliable mobile banking and bill
payment capabilities to all of our customers from a single platform,
positioning us to continue to exceed customer expectations while
simplifying management of the service."
Mobiliti integrates with each bank's account processing and online
banking platforms, providing a streamlined and consistent cross-channel
user experience. The multi-tenancy deployment model being utilized by
Dickinson allows for customization of specific elements of the mobile
banking and bill payment services, such as branding, for each retail
bank under the Dickinson Financial Corporation umbrella. This allows the
bank to achieve operational efficiencies by controlling development and
maintenance costs. The solution is hosted by Dickinson within its secure
data center.
"Success in mobile banking and payments requires the delivery of
in-demand features and a great user experience, supported by a robust
infrastructure that ensures high availability, scalability and
security," said Erich Litch, division president, Digital Channels,
Fiserv. "Dickinson is focused on both usability and technical
capabilities, and as a result is delivering a compelling set of mobile
financial tools for their customers."
With the addition of Mobiliti, Dickinson extends its relationship with
Fiserv that began in 1988. Today, the bank utilizes a host of Fiserv
solutions including the Premier® bank platform for account
processing, Retail Online™ and Business Online™ for consumer and small
business online banking, and CheckFree® RXP® for
bill payment.
Available in licensed or hosted versions, Mobiliti from Fiserv is the
industry's most complete mobile banking and payments solution. For
information, visit www.fiserv.com/mobile.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider
serving the financial services industry, driving innovation in payments,
processing services, risk and compliance, customer and channel
management, and business insights and optimization. For more
information, visit www.fiserv.com.
About Dickinson Financial Corporation
Dickinson Financial Corporation (DFC), headquartered in downtown Kansas
City, MO, is a unique franchise with five banking subsidiaries that
serve customers through military, community, and commercial banking
lines of business. DFC provides a broad array of products and services
to its 280,000 plus customers through an extensive network of retail
branches located on military installations, inside Walmart stores, and
at traditional retail locations in 17 states. DFC proudly serves active
and retired military and civilian customers in all 50 states, ships at
sea and in foreign countries. Customers access DFC's banking products
and services through its branch network, its convenient ATM locations,
and via online and mobile banking. DFC provides convenience-based
banking to its customers with many retail locations open 7 days a week
and a Call Center that is open 24 hours a day, 365 days of the year.
FISV-G
Media Relations:
Steve Shaw
Vice President, Strategic
Marketing
Digital Channels and Electronic Payments
Fiserv, Inc.
503-746-0786
steve.shaw@fiserv.com
or
Additional
Contact:
Wade Coleman
Director, Public Relations
Fiserv,
Inc.
678-375-1210
wade.coleman@fiserv.com
Source: Fiserv, Inc.
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