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Major utility provider, Con Edison, implements BillMatrix Payments
from Fiserv for online bill payments and interactive voice response
payments via phone
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Con Edison customers will benefit from a full spectrum of credit and
debit card payment options, including Visa-branded cards
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BillMatrix Payments allows billers to provide fast and easy payment
choices to their customers
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that Consolidated Edison of New
York (Con Edison), the electric, gas and steam utility in New York City
and Westchester County, New York, has implemented BillMatrix® Payments
from Fiserv. The solution enables online bill payment and interactive
voice response (IVR) payments via phone for customers of Con Edison.
With BillMatrix Payments, Con Edison customers benefit from a full
spectrum of credit and debit card payment options, including Visa®-branded
cards, an option not previously available.
"Our customers value convenience and choice, and with BillMatrix
Payments from Fiserv, we are able to deliver more of the payment options
our customers want," said Joe Duggan, a manager in Con Edison's
Strategic Applications Department. "The addition of Visa-branded cards
as a payment option has been particularly well-received by our
customers."
The Seventh Annual Billing Household Survey from Fiserv shows that
consumers use an average of three different payment methods each month
to pay bills - with 73 percent using two or more. Credit cards are
listed as one of the top funding options for consumers paying at a
biller's website.
The BillMatrix Payments solution also provides customers with more
control over their payments. Con Edison customers now have an extended
payment cut-off time, giving them additional hours to submit their
payment and still have it be credited on the same day.
"Today's consumers are more satisfied when they have access to secure,
convenient and mobile friendly bill payment options that meet their busy
lifestyles," said Robert R. Craig, senior vice president, Biller
Solutions, Fiserv. "By teaming with Fiserv, Con Edison can offer their
customers efficient bill payment capabilities within an elegant, simple
user interface."
With the broadest, single-source range of billing and payment solutions,
Fiserv enables companies to support all billing and payment channels,
which include company websites, mobile devices, financial institution
websites, walk-in, and print and mail. According to Aite Group, Fiserv
is the largest provider of electronic bill presentment, electronic bill
payment and walk-in bill payments in the U.S., processing more than one
billion transactions annually. The company also distributes electronic
bills (e-bills) through a network of nearly 4,000 financial institutions.
Additional Resources:
About Con Edison
Con Edison is a subsidiary of Consolidated Edison, Inc. [NYSE: ED], one
of the nation's largest investor-owned energy companies, with
approximately $12 billion in annual revenues and $41 billion in assets.
The utility provides electric, gas and steam service to more than three
million customers in New York City and Westchester County, New York. For
additional financial, operations and customer service information, visit
us on the Web at www.conEd.com,
at our green site, www.coned.com/waystosave,
or find us on Facebook at Con
Edison.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is a leader in financial services technology
and one of FORTUNE® magazine's World's Most Admired
Companies. Fiserv enables clients to achieve best-in-class results by
driving quality and innovation in payments, processing services, risk
and compliance, customer and channel management, and business insights
and optimization. For more information, visit www.fiserv.com.
FISV-G
Media Relations:
Julie Smith
Senior Public Relations
Manager
Fiserv, Inc.
412-577-3341
julie.smith@fiserv.com
or
Additional
Contact:
Ann Cave
Director, Public Relations
Fiserv,
Inc.
678-375-4039
ann.cave@fiserv.com
Source: Fiserv, Inc.
News Provided by Acquire Media