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Indiana-based credit union chooses Fiserv platform for advanced
technology and premium integration to value-added solutions
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Superior service and member experience, thanks to access to
relationship data, cited among benefits
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Financial accounting, debit card processing and interactive voice
solutions from Fiserv among products serving Tech Credit Union
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions and the leading provider of business driven
technology solutions for credit unions, announced today that Tech Credit
Union, a $305 million institution serving nearly 43,000 members in Crown
Point, Ind., selected the XP2® account processing platform.
Tech Credit Union selected XP2 from Fiserv based on the solution's
advanced technology and functionality to support its goals for
increasing operational efficiency and enhancing member-service.
"The level of Fiserv investment in XP2 is impressive, and the
functionality is indicative of that commitment," said Mike Hussey, Chief
Executive Officer, Tech Credit Union. "The integration that XP2 offers
with all functional areas in our credit union meets our needs and
exceeds our expectations. Our staff will have improved access to all
member relationships as well as the ability to better analyze member
data to offer relevant products and services."
In addition to XP2, Tech Credit Union will implement Wisdom™ for
financial management and ConvergeIT®: IVR for interactive
voice response. The credit union will also take advantage of the
Integrated DesktopSM feature from Fiserv, which delivers
tight integration between XP2 and its existing debit card processing
solution from Fiserv to deliver more immediate access to member profiles
and enhanced service capabilities.
"XP2 is a proven solution with the efficiency-boosting technology and
dedicated support staff necessary to help Tech Credit Union, and other
institutions like it, achieve their goals for service and efficiency,"
said Naseer Nasim, senior vice president, Credit Union Solutions,
Fiserv. "XP2 from Fiserv provides a total account processing solution
with the ability to interface with the broad and ever-growing list of
value-added technologies needed to remain competitive in today's
financial services marketplace."
XP2 account processing platform from Fiserv features a Microsoft .NET
architecture that is open at every tier and a member-centric design
backed by an IBM® DB2 relational database. With scalable
technology and established interfaces to a broad range of enterprise
solutions, XP2 supports credit unions' growth and drives operational
efficiency. XP2 is available via service bureau, in-house delivery or
facilities management.
Fiserv is the U.S. market leader in account processing services for
financial institutions. One in three U.S. financial institutions rely on
Fiserv for account processing solutions and expertise.
Additional Resources:
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider
serving the financial services industry. Fiserv is driving innovation in
payments, processing services, risk and compliance, customer and channel
management, and business insights and optimization. For six of the past
eight years, Fiserv ranked No. 1 on the FinTech 100, an annual
international listing of the top technology providers to the financial
services industry. For more information, visit www.fiserv.com.
FISV-G
Media Relations:
Julie Smith
Public Relations Manager
Fiserv,
Inc.
412-577-3341
julie.smith@fiserv.com
or
Additional
Contact:
Wade Coleman
Director, Public Relations
Fiserv,
Inc.
678-375-1210
wade.coleman@fiserv.com
Source: Fiserv, Inc.
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