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Largest mutual savings bank in New York selects DNA from Fiserv to
attract and deepen customer relationships
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Unified design and open architecture of DNA will help Ridgewood
Savings Bank increase efficiency
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Bank leaders cite the platform's person-centric design, business
intelligence tools and ability to introduce new products quickly as
key factors in their decision
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that Ridgewood Savings Bank, based
in Ridgewood, N.Y., has selected the DNA™
account processing platform and several complementary Fiserv solutions
to accelerate its growth. The $5.1 billion asset bank will use the
integrated Fiserv solution to attract new customers, deepen existing
relationships and enhance its already excellent reputation for customer
service.
As the largest mutual savings bank in New York State, Ridgewood Savings
Bank required a unified enterprise platform that would drive efficiency
across its 34 branches from the back office through to its customers.
DNA will enable the bank to streamline operations and roll-out new,
highly-relevant products more quickly and easily than ever before.
"DNA is a key component of our strategy to make Ridgewood Savings Bank
more visible and competitive in the marketplace," said Peter M. Boger,
chairman, president & CEO of Ridgewood Savings Bank. "The platform's
business intelligence tools will help us add relationships and expand
existing ones while delivering on our commitment to superior service.
We'll offer new services and boost efficiency with a state-of-the-art
platform that we can build on for years to come."
Ridgewood Savings Bank selected DNA for its open architecture and
person-centric design - factors that will allow the bank to easily
integrate complementary solutions while maintaining a 360-degree view of
its retail and small business relationships. Developed using modern,
standards-based components, DNA provides Ridgewood Savings Bank with
24/7 real-time processing, virtually unlimited scalability and robust
retail, mortgage and commercial banking capabilities.
With DNA, Ridgewood Savings Bank will also have the ability to add new
functionality with integrated core extensions, called DNAapps™, which
are available through the DNAappstore™ - the first collaborative online
marketplace for custom core applications.
"While Ridgewood Savings Bank is new to DNA, this leading community bank
has been a valued partner with Fiserv for over 20 years," said Steve
Cameron, president, Open Solutions Division, Fiserv. "Ridgewood Savings
Bank's selection of DNA reflects the success of our longstanding
relationship and provides us with an even greater opportunity to help
the bank grow with a vast array of integrated Fiserv solutions."
In addition to its hosted deployment of DNA, Ridgewood Savings Bank will
implement Nautilus® for electronic content management,
WireXchange® for wire exchanges, tMagic™ for DNA integrated
teller capture, the CRM and Business Intelligence suite for DNA and card
production services. The bank will integrate its existing Fiserv
solutions into DNA, including ATM & Debit Solutions, Fraud Risk
Solutions for Cards, Voice Response and the Financial Accounting suite
for DNA. Annual Best Practice Reviews will help Ridgewood Savings Bank
get the most out of its Fiserv investment.
Fiserv is the U.S. market leader in account processing services, and
more than one-third of U.S. financial institutions rely on Fiserv for
account processing solutions and expertise. DNA has been recognized
by industry-leading analysts for its technology, user experience and
breadth of functionality, including two recent awards from CEB
TowerGroup for "Best-in-Class" product management and
customer-centricity.
Additional Resources:
About Ridgewood Savings Bank
Chartered in 1921, Ridgewood Savings Bank (www.ridgewoodbank.com)
is the largest mutual savings bank in New York State with $5.1 billion
in assets and 34 branches serving customers throughout the New York
metropolitan area.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider
serving the financial services industry, driving innovation in payments,
processing services, risk and compliance, customer and channel
management, and business insights and optimization. For more
information, visit www.fiserv.com.
FISV-G
Media Relations:
Julie Smith
Public Relations Manager
Fiserv,
Inc.
412-577-3341
julie.smith@fiserv.com
or
Additional
Contact:
Wade Coleman
Director, Public Relations
Fiserv,
Inc.
678-375-1210
wade.coleman@fiserv.com
Source: Fiserv, Inc.
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