Javelin Strategy & Research Names Fiserv Best in Class Mobile Banking Provider
The Javelin report credited key acquisitions of M‐Com and
"Fiserv made a number of strategic mobile acquisitions in the past 12
months to enhance its organizational edge and mobile capabilities," said
The Javelin report found consumer use of mobile banking grew 60 percent over the past year and concluded mobile banking offerings have moved from a "nice-to-have" to a "must-have."
While Javelin acknowledged that one of the biggest barriers to consumer
adoption remains security concerns, they noted that technology providers
have an opportunity to take advantage of the "personalized,
always-with‐you nature" of mobile phones to offer enhanced security
features not available in other channels. Javelin gave
"Adoption of our Mobiliti solution is accelerating as more financial
institutions recognize the central role the mobile channel will play in
customer relationships," said
Mobiliti
from
Methodology
The Javelin Strategy & Research 2011 Mobile Banking Vendor Scorecard is
based on data collected during March, July and
Additional Resources:
- Javelin Strategy & Research — www.javelinstrategy.com/research
-
Mobiliti from
Fiserv — www.fiserv.com/mobile -
Fiserv mobile banking and payment white papers — www.fiserv.com/white-papers.htm
About Javelin Strategy & Research
Javelin provides superior direction on key facts and forces that
materially determine the success of customer-facing financial services,
payments and security initiatives. Our advantages are rigorous process,
independent position and expert people. For more information about this
or other Javelin reports, please visit www.javelinstrategy.com/research
or contact
About
FISV-G
Media Relations:
Senior Public Relations
Manager
Digital Channels and Electronic Payments
678-375-4039
ann.cave@fiserv.com
or
Additional
Contact:
Director,
706-225-9233
wade.coleman@fiserv.com
Source:
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