BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, announced today that Jardon Bouska, president,
Biller Solutions, Fiserv will deliver the keynote address at NACHA - The
Electronic Payments Association's Council
for Electronic Billing and Payment (CEBP) Meeting in Chicago, June
26-27. The summer CEBP meeting will bring together industry members to
share ideas and collaborate in an open forum while discussing
developments and trends in electronic billing and electronic payments.
In his presentation, "Digital Billing and Payment in 2020: Industry
Trends, Challenges and Opportunities," Bouska will offer his vision of
the future of digital billing and payments, sharing new consumer and
industry data from Fiserv that is predictive of industry direction. He
will discuss changes that will impact billing organizations, financial
institutions and consumers in a rapidly evolving payments landscape and
outline how innovations, such as wearable technology, will help create a
new era in paperless, real-time mobile bill presentment and payment.
"Technological advancements and innovative financial products and
services are having a dramatic impact on the billing and payment
ecosystem," said Janet O. Estep, NACHA president and chief executive
officer. "As the shift to digital continues, payments professionals are
working to remain competitive and meet customer needs, making the
forward-looking topic of Mr. Bouska's keynote particularly timely and
relevant."
One of the areas Bouska will delve into is mobile billing and payment.
The recent Biller
Mobile Bill Pay Benchmark Study commissioned by Fiserv indicates
that billers are turning to the mobile channel to enhance and extend
customer service (94 percent), increase paperless billing (82 percent),
increase customer usage of self-service (76 percent) and meet customer
demand (74 percent). Details of the study are available in the free
white paper "Mobile Bill Presentment and Payment: Creating Value for
Billers and Consumers," which can be downloaded at fiserv.com/mbpp.
"The shifts in today's digital billing and payment landscape are
happening quickly, so it's critical to understand the latest consumer
practices and preferences in order to effectively serve customers,
compete and stay relevant," Bouska said. "In 2020, we will be living in
a real-time, mobile first, digital world that will create a new and
exciting environment for advancements in electronic billing and payment.
Ultimately, usability and accessibility will be the winning combination
that billing organizations and financial institutions will seek to
deliver."
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider
serving the financial services industry, driving innovation in payments,
processing services, risk and compliance, customer and channel
management, and business insights and optimization. For more
information, visit www.fiserv.com.
FISV-G
Media Relations:
Ann Cave
Director, Public Relations
Fiserv,
Inc.
678-375-4039
ann.cave@fiserv.com
or
Additional
Contact:
Wade Coleman
Director, Public Relations
Fiserv,
Inc.
678-375-1210
wade.coleman@fiserv.com
Source: Fiserv, Inc.
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