-
Intracoastal Bank adds mobile banking solution designed for the unique
needs of businesses to its robust set of services for small business
customers
-
Bank has combined innovative technology with exceptional service to
drive growth as it partners with Fiserv to deliver services that are
in step with the way people live and work today
-
Focus on education and hands-on product demonstrations helps customers
optimize their use of tools like Mobiliti Business
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ:FISV), a leading global provider of financial services
technology solutions, announced today that Intracoastal Bank, a $266
million financial institution with offices in Palm Coast and Daytona
Beach, Florida, has enhanced its small business banking services with
the addition of Mobiliti
Business™, a mobile banking solution designed for the unique needs
of businesses.
Intracoastal Bank has successfully differentiated itself in a crowded
and competitive market by offering technologically advanced solutions
combined with exceptional service, which has resulted in substantial
growth since the institution opened in 2008.
The bank, which serves both retail and business customers, already
offered Mobiliti™ and Mobiliti: Tablet for retail customers, and has now
added Mobiliti Business to meet the needs of busy small business owners
and staff who are increasingly working remotely and relying heavily on
their smartphones. As a private bank, Intracoastal focuses on serving
highly sought after businesses such as doctors, lawyers, accountants and
real estate agents. Innovative technology is a must in competing for and
serving these customers.
"Our focus on offering innovative technology combined with excellent
customer service has allowed us to stand out among not only other
community banks, but also the larger regional and national banks in our
market," said Cheryl Tanenbaum, Chief Financial Officer, Intracoastal
Bank. "We chose to work with Fiserv because they have the best
technology available, and that's what we want to offer to our customers.
Intracoastal Bank is invested in our customers and our community, and
adding Mobiliti Business allows us to provide an additional service that
is in step with the way people live and work today."
According to a recent report from Raddon,
a Fiserv company, nearly half of small businesses are using mobile to
add a new dimension to their day-to-day operations, including on-the-go
approvals and decision making. Also, commercial clients, especially
younger ones, are looking for the convenience and 24/7 accessibility
provided by mobile banking. Mobile banking is used by 66 percent of
millennial-led businesses, and 58 percent of firms led by members of Gen
X.
Mobiliti Business is a comprehensive, secure and easy-to-use solution
that delivers mobile banking and payment services to small and mid-sized
businesses via downloadable apps for iPhone® or AndroidTM
devices. The solution enables users to approve ACH and wire transfers,
receive push notifications when action is required, transfer funds via
templates and complete other business-specific tasks.
Mobiliti Business integrates with the bank's existing Business Online™
and CheckFree® Small Business bill pay solutions, and
complements additional business banking services such as Merchant Source
CaptureTM for digital check capture, RemitStream®
for check and remittance processing, WireXchange® and
Positive Pay. All Intracoastal Bank customers can utilize AccountCreateSM
for online account opening and LinkLive Banking for live chat.
Intracoastal Bank utilizes the Premier® account processing
platform from Fiserv.
Intracoastal Bank stands out not only because of its focus on offering
innovative technology, but also because of their focus on educating
customers on how to use it and how it can benefit them. The bank has an
online education center with easily accessible and understandable demos,
and the Volusia County Banking Center features a technology bar where
customers can try out services. Both Intracoastal locations are staffed
by universal bankers who are cross-trained to provide demos and
tutorials, ensuring that bank customers optimize their use of tools like
Mobiliti Business.
"With Mobiliti Business, Intracoastal Bank is providing the capabilities
its customers need to keep business moving, even when they are away from
their desks," said Teri Carstensen, president, Bank Solutions, Fiserv.
"Intracoastal Bank's focus on providing customers with innovative
technology has contributed substantially to its tremendous growth, and
we look forward to continuing to partner with the bank to deliver the
customer experiences that set it apart."
In a world that is moving faster than ever before, Fiserv helps clients
deliver solutions that are in step with the way people live and work
today - financial services at the speed of life. Learn more at TheSpeedofLife.com.
Additional Resources:
About Intracoastal Bank
Intracoastal Bank is a locally owned and operated financial institution.
Intracoastal Bank's Flagler County Banking Center is located at 1290
Palm Coast Parkway, NW, Palm Coast, Florida 32137. The Bank's Volusia
County Banking Center is located at 2140 LPGA Blvd., Daytona Beach, FL
32117. The Bank serves the Northeast and East Central Florida area. The
bank offers a full range of deposit and loan products tailored to meet
the needs of customers and the community including retail and commercial
loan products, mortgage loan origination, small business products and
convenient 24-hour ATMs for customers and non-customers to use. The bank
is a state charted commercial bank, member FDIC.
Corporate information and e-banking are available at www.intracoastalbank.net
and the bank can be reached on Facebook at https://www.facebook.com/intracoastalbank.
About Fiserv
Fiserv, Inc. (NASDAQ:FISV) enables clients to achieve best-in-class
results by driving quality and innovation in payments, processing
services, risk and compliance, customer and channel management, and
business insights and optimization. For more than 30 years, Fiserv has
been a leader in financial services technology, and today is among
FORTUNE® magazine's World's Most Admired Companies and Forbes magazine's
America's Best Employers. For more information, visit www.fiserv.com.
FISV-G
View source version on businesswire.com: http://www.businesswire.com/news/home/20160412005897/en/
Media Relations:
Ann Cave
Director, Public Relations
Global
Brand
Fiserv, Inc.
678-375-4039
ann.cave@fiserv.com
Additional
Contact:
Elizabeth McMillan
Director, Corporate Communications
Global
Brand
Fiserv, Inc.
678-375-1119
elizabeth.mcmillan@fiserv.com
Source: Fiserv, Inc.
News Provided by Acquire Media