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Statement Advantage helps increase the power of member touchpoints by
transforming documents into a dynamic marketing and educational tool
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Integration of Statement Advantage into DNA real-time account
processing solution from Fiserv was key to credit union's selection
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, announced today that Manchester, N.H.-based
Granite State Credit Union has successfully implemented Statement
Advantage™ from Fiserv for document composition, production and delivery
of both printed and electronic statements to members.
"We no longer live in a world of one size fits all marketing," said
Jorge Diaz, President, Output Solutions, Fiserv. "One size fits one
marketing is expected by consumers and - when done well - delivers more
value and improves member satisfaction. The scale, security and
flexibility of Fiserv allows us to help financial institutions achieve
their business communication goals and align with the way their members
live and work."
According to InfoTrends research, consumers read statements for five
minutes and nearly 40 percent of consumers want their statements
personalized. Delivering statements is more than providing data. It's an
opportunity to educate members and cross sell relevant products and
services when they need them most - when a life event occurs.
"Statement Advantage has enabled our credit union to put a greater focus
on communicating in an eye-catching and more impactful and timely way to
our members," said Michele Plaza, Executive Vice President, Chief
Information Officer at Granite State Credit Union. "Integration into our
account processing platform, DNA™, was key to our selection, and the
streamlined implementation process only reinforced that we made the
right decision."
Statement Advantage is fully integrated with Fiserv account processing
platforms for maximum efficiency and security.
In a world that is moving faster than ever before, Fiserv helps clients
deliver solutions that are in step with the way people live and work
today - financial services at the speed of life. Learn more at TheSpeedofLife.com.
Additional Resources:
Statement Advantage from Fiserv - https://www.fiserv.com/customer-channel-management/output-solutions/statement-production.aspx
About Granite State Credit Union
Granite State Credit Union has been providing financial products and
convenience banking services to residents and businesses in New
Hampshire for over 70 years. Founded in 1945 as the Utility Workers
Credit Union, and renamed to Granite State Credit Union in 1974, we
encourage anyone who lives or works in New Hampshire, and is looking for
a progressive, friendly financial partner with integrity, to join our
vibrant membership base. For more information, visit www.gscu.org.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) enables clients to achieve best-in-class
results by driving quality and innovation in payments, processing
services, risk and compliance, customer and channel management, and
business insights and optimization. For more than 30 years, Fiserv has
been a leader in financial services technology, and today is among
FORTUNE® magazine's World's Most Admired Companies and Forbes magazine's
America's Best Employers. For more information, visit www.fiserv.com.
FISV-G
View source version on businesswire.com: http://www.businesswire.com/news/home/20160127005243/en/
Media Relations:
Elizabeth McMillan, APR
Director,
Public Relations
Fiserv, Inc.
678-231-3443
elizabeth.mcmillan@fiserv.com
or
Additional
Contact:
Ann Cave
Director, Public Relations
Fiserv,
Inc.
678-375-4039
ann.cave@fiserv.com
Source: Fiserv, Inc.
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