-
Modern architecture and customization capabilities key to selection of
Fiserv
-
Account processing suite includes built-in CRM, as well as integrated
solutions for content management and item processing
-
Robust solution supports growth plans in commercial services and
provides multi-language capabilities to better serve Spanish-speaking
members
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), the leading global provider of financial
services technology solutions and the largest provider of
business-driven technology solutions
for credit unions, announced today that Gesa
Credit Union of Richland, Wash., has chosen to implement the Acumen™
account processing solution from Fiserv with in-house delivery. A
rapidly growing credit union with assets of nearly $1 billion, Gesa
cited the modern Internet architecture of Acumen and its support of
business services as key factors in the credit union's decision.
In addition to the Acumen solution, Gesa selected Nautilus®
from Fiserv for enterprise content management and ATM Source Capture™,
Branch Source Capture™ and Teller Source Capture™ solutions from Fiserv
for item processing.
Gesa Credit Union has a strong record of growth, increasing assets 58
percent since 2006 and growing membership from 74,597 to 97,553 in the
same period. Leaders for the credit union attribute their success to
population growth as well as their commitment to support the evolving
needs of the community with new services and technologies.
"We were focused on finding a solution to support our ongoing growth,"
said Christina Brown, Chief Executive Officer. "Acumen has all the
attributes that we were looking for -- modern architecture, written in
modern programming language and flexibility so that makes it easy to
enhance and customize. The one thing that stood out the most for us is
that Acumen not only incorporates all the functionality that we're
looking for, but also has built in CRM. It makes sense, and Fiserv is
the first to do it."
Brown also said that the system's ability to support a full range of
services for business members is important because commercial services
are considered a growth area for the credit union. Gesa has many members
who own their own businesses and credit union leaders want to offer more
of what those members need. The multi-language capabilities of Acumen
also appealed to decision makers who were looking for new ways to better
serve Spanish-speaking members.
"Gesa has been one of our valued clients for 25 years, and we are
pleased that they have chosen Acumen to support their progressive
business model," said Kevin Sparks, segment executive for Credit Union
Solutions at Fiserv. "We developed Acumen with a 360-degree member view,
multilingual and multicurrency capabilities, and Web services that
support tight integration to value-add products and services. With these
business-transforming tools, Acumen will empower Gesa to meet its
strategic goal of growing membership through personalized service."
Acumen is the newest choice in account processing for credit unions from
Fiserv. Designed to meet the needs of the largest, most progressive
credit unions, Acumen features an open architecture, advanced
functionality and superior ease of use, plus the ability to
cost-effectively scale as credit unions grow. Acumen is available via
service bureau, in-house delivery or resource management.
Additional Resources:
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is the leading global provider of
information management and electronic commerce systems for the financial
services industry, driving innovation that transforms experiences for
financial institutions and their customers. Fiserv is ranked No. 1 on
the FinTech 100 survey of top technology partners to the financial
services industry. For more information, visit www.fiserv.com.
FISV-G
Media Relations:
Alicia Bell
Director of Communications
Credit
Union Solutions
Fiserv, Inc.
469-287-3709
alicia.bell@fiserv.com
or
Additional
Fiserv Contact:
Wade Coleman
Director, Global
Communications
Fiserv, Inc.
678-375-1210
wade.coleman@fiserv.com
Source: Fiserv, Inc.
News Provided by Acquire Media