Fiserv Enhances Signature Bank Platform for U.S. Financial Institutions
- Signature 11.1 now available with market-driven enhancements for revenue generation and increased efficiency
- Relationship pricing and analysis enhancements improve the customer experience Commercial loan capabilities offer expanded revenue generation, plus additional analysis and reporting to mitigate risk
"Financial institutions have a fundamental business need to understand
the full impact of the relationships they have with all customers.
Signature 11.1 addresses the new regulatory landscape and bank
customer's increasing expectations for service. Our clients can thus
continue to transform the banking experience for their customers with,
for example, relationship-based service pricing and a single view of a
customer's relationship with the institution," said
Relationship Pricing and Analysis for Signature is an enterprise level pricing product that can help deepen relationships with retail customers, private wealth clientele, small businesses, and mid- to large corporate entities. This pricing approach for both retail and commercial customers lets financial institutions compete more effectively while improving the customer experience by offering loyalty and behavior-based incentives. These incentives could include reduced or waived fees and more attractive interest rates for eligible customers. The enterprise solution also enables financial institutions to analyze how commercial and retail customers are using their products and services.
Commercial Lending in Signature 11.1 has expanded revenue generation capabilities at the commitment and origination level with new fee options. To help manage commercial portfolio credit risk, Commercial Lending also features reporting enhancements with detailed views of unused commitments by loan, credit line, customer and group.
Signature 11.1 introduces Single Customer View for Signature, a value-added banking service which utilizes service-oriented architecture (SOA) to integrate applications, streamline business processes and align IT. This enables financial institutions to achieve a consolidated view, at a summary level, of all customer accounts within a financial institution. Single Customer View is a key differentiator for financial institutions looking to provide a superior customer experience.
Other enhancements in Signature 11.1 include convenient access to
Proven in production to be highly scalable in mid-tier and large institutions, Signature is a complete, real-time, SOA-based solution that provides a high degree of flexibility to support complex environments and unique business models.
An example of the
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