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Bank selects DNA account processing platform and more than 20
additional Fiserv solutions to support its long-term growth
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The real-time, person-centric design of DNA will enhance the Columbia
Bank customer experience
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Commercial functionality, integrated add-on solutions and scalability
were cited as key factors in the selection of Fiserv
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, announced today that Columbia Bank, based in Fair
Lawn, New Jersey, has selected the DNA™
account processing platform and more than 20 additional Fiserv solutions
to accelerate its growth. The $4.7 billion asset bank will use the
Fiserv platform to increase efficiency and expand relationships with its
retail and commercial customers.
Columbia Bank is the largest mutual bank headquartered in New Jersey and
the fourth largest in the nation. This well-capitalized community bank
needed a modern technology foundation that could scale with its
long-term ambitions. After a thorough review of core processing systems,
Columbia Bank selected DNA from Fiserv.
"Our decision to expand our relationship with Fiserv is an investment in
the future of the bank, and aligns perfectly with both our commitment to
exceptional customer service and our long-term approach to sustainable
community development," said Thomas Allen, senior executive vice
president and COO, Columbia Bank. "The scalability of DNA aligns with
our growth potential and will enable us to boost efficiency through
system integration and consolidation. This real-time platform will
enable us to personalize our service and better understand customer
needs."
One of the main reasons Columbia Bank selected DNA was for its unified,
person-centric design that combines robust retail, mortgage and
commercial functionality into a single platform built around the
customer. Bank staff will have a 360-degree view of customer
relationships for more personalized, real-time service with the
flexibility to quickly create and introduce new products.
DNA features an open architecture developed using contemporary,
standards-based components, which Columbia Bank will use to integrate
over 20 Fiserv solutions. The bank will extend the strong commercial
functionality of DNA with the award-winning Weiland Account Analysis™
billing engine to attract and serve area businesses - a key growth area
for the bank. LoanLaunch™ from Fiserv will help staff originate and
close more mortgage, consumer, home equity and business loans with fewer
resources while solutions like PEP+®, WireXchange®,
and debit processing help streamline payments.
Columbia Bank also will have the ability to customize and enhance its
DNA platform with user-created DNA applications, called DNAapps™.
DNAapps can be used to quickly add new functionality, custom screens and
system integrations for a more flexible, nimble approach to core
development. DNA users can create their own DNAapps using the
DNAcreator™ toolset, as well as download those created by others from
the DNAappstore™ - the first collaborative online marketplace for custom
core extensions.
"Columbia Bank is a long-time Fiserv client, and their selection of DNA
is a testament to the solid relationships Fiserv builds with clients and
our ability to support them as they grow and change," said Teri
Carstensen, president, Bank Solutions, Fiserv. "DNA will help the bank
serve its expanding customer base more efficiently and scale with its
growth well into the future."
Fiserv is the U.S. market leader in account processing services, and
more than one-third of U.S. financial institutions rely on Fiserv for
account processing solutions and expertise. DNA has been recognized
by industry-leading analysts for its technology, user experience and
breadth of functionality, including two recent awards from CEB
TowerGroup for "Best-in-Class" product management and
customer-centricity.
Additional Resources:
About Columbia Bank
Headquartered in Fair Lawn, NJ, Columbia Bank has an asset base of
approximately $4.7 billion and 44 full-service offices throughout New
Jersey. Columbia Bank offers a wide range of consumer and commercial
products, including online and mobile banking, localized lending centers
as well as investment and wealth management services. Learn more at www.columbiabankonline.com.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is a leader in financial services technology
and one of FORTUNE® magazine's World's Most Admired
Companies. Fiserv enables clients to achieve best-in-class results by
driving quality and innovation in payments, processing services, risk
and compliance, customer and channel management, and business insights
and optimization. For more information, visit www.fiserv.com.
FISV-G
Media Relations:
Julie Nixon
Senior Public Relations
Manager
Fiserv, Inc.
678-375-3744
julie.nixon@fiserv.com
or
Additional
Contact:
Ann Cave
Director, Public Relations
Fiserv,
Inc.
678-375-4039
ann.cave@fiserv.com
Source: Fiserv, Inc.
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