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$1.3 billion credit union selected the Acumen account processing
solution from Fiserv to enable growth and expand the Internet channel
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CFE FCU cites business continuity and scalability as key
decision-making factors
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The credit union also selected WireXchange, Prologue Financial
Accounting Services, Nautilus and Next Multi-Channel Marketing from
Fiserv
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions and the largest provider of business-driven
technology solutions for credit unions, announced today that CFE Federal
Credit Union of Lake Mary, Fla., has selected the Acumen®
account processing solution from Fiserv with in-house delivery. Credit
union leaders cited the solution's built-in business continuity
features, scalability and modern architecture as key factors in their
decision.
CFE FCU also elected to implement the following Fiserv solutions,
WireXchange® for wire funds processing, Prologue™ Financial
Accounting Services, Nautilus® for document imaging and Next
Multi-Channel Marketing to manage targeted product offers and service
messages.
CFE FCU expanded in November 2011 when it merged with University of
Central Florida (UCF) Federal Credit Union. CFE FCU now operates 19
branches in the Orlando, Fla. metropolitan area, including branches on
high school and university campuses. The $1.3 billion credit union
serves more than 121,000 members.
"Technology in the financial services industry is changing rapidly. We
sought a solution that would be robust enough to meet our needs today,
yet flexible enough to adapt to the future needs and service demands of
our members," said Joseph Melbourne, President and Chief Executive
Officer, CFE FCU. "We chose Fiserv, because Acumen will give us the
ability to scale and achieve our membership growth goals and enhance our
members' experiences."
"Fiserv provides the infrastructure and tools to help ensure that CFE
can provide compelling member experiences now and well into the future.
By choosing Fiserv, CFE FCU will have an account processing solution
that can easily and cost-effectively scale with the credit union as it
continues to grow," said Naseer Nasim, senior vice president, Credit
Union Solutions, Fiserv.
Acumen is the newest choice in account processing for credit unions from
Fiserv. Designed to meet the needs of the largest, most progressive
credit unions, Acumen features an open architecture, advanced
functionality and superior ease of use, plus the ability to
cost-effectively scale as credit unions grow. Acumen is available via
service bureau, in-house delivery or resource management.
Fiserv is the U.S. market leader in account processing services for
financial institutions. One in three U.S. financial institutions relies
on Fiserv for account processing solutions and expertise.
"Over the past few months, we have announced that a number of large
credit unions have selected a new core processing platform from Fiserv.
By doing this, these credit unions are making strategic technology
investments that will provide new efficiency while expanding the
potential for a more personalized and unique experience for their
customers," said Nasim.
Additional Resources:
About CFE Federal Credit Union
CFE Federal Credit Union was founded in 1937 and currently serves more
than 121,000 members. As of March 31, 2012, CFE had total assets of over
$1.351 billion and deposits of over $1.131 million. Membership
eligibility includes anyone who lives, works, attends school,
volunteers, or worships in the Orange, Osceola, Lake or Seminole
Counties of Florida. Businesses and other legal entities may join as
well. The credit union serves its members at 19 full service branches,
four high school branches, 42 ATM locations and through 24-hour Internet
access. CFE is recognized as a Top 20 in The Orlando Sentinel's Top 100
Companies for Working Families for 2011. https://mycfe.com/
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider
serving the financial services industry. Fiserv is driving innovation in
payments, processing services, risk and compliance, customer and channel
management, and business insights and optimization. For six of the past
eight years, Fiserv ranked No. 1 on the FinTech 100, an annual
international listing of the top technology providers to the financial
services industry. For more information, visit www.fiserv.com.
FISV-G
Media Relations:
Julie Smith
Public Relations Manager
Fiserv,
Inc.
412-577-3341
julie.smith@fiserv.com
or
Additional
Contact:
Alicia Bell
Director of Communications
Credit
Union Solutions
Fiserv, Inc.
469-287-3709
alicia.bell@fiserv.com
Source: Fiserv, Inc.
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