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Virginia bank chooses the Precision bank platform from Fiserv for
account processing and a host of solutions for consumers and businesses
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Person-to-person payments, online banking, mobile banking, image check
capture among the comprehensive, integrated Fiserv solutions selected
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Bank looks to enhance customer experience and back-room efficiencies
with outsourced delivery model
BROOKFIELD, Wis.--(BUSINESS WIRE)--
Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that Bank of Botetourt has chosen
the Precision® bank account processing platform, along with a
host of customer-facing solutions, including online banking, bill pay,
mobile banking, social payments and remote deposit capture.
Headquartered in Buchanan, Va., the $320-million bank expects to
increase efficiencies through integration offered by Fiserv solutions
and by moving from in-house processing to an outsourced delivery mode.
"The Precision platform and Fiserv integration from multiple access
points will help us virtually eliminate data-entry errors and free up
staff time to serve customers," said Andrew Shotwell, senior vice
president of operations, Bank of Botetourt. "Our move to outsourced
processing will enable us to move additional people from the back office
to the front line so our organization can focus on the high-quality
services and support that our customers want and deserve."
Bank of Botetourt's decision to partner with Fiserv was based in large
part on growing demand for consumer-facing products from Fiserv like
Popmoney® for person-to-person or "social payments," and
Mobiliti™ for mobile banking.
For small and midsized business customers, the bank selected several
Fiserv solutions to expand its commercial offerings, including
WireXchange® for wire transfers and Merchant Source Capture™
for image check capture. Being able to offer innovative products in a
community banking environment will help Bank of Botetourt compete with
larger financial institutions.
"Innovative Fiserv solutions deliver the speed and agility required by
banks of all sizes in today's challenging banking environment," said
Teri Carstensen, president, Bank Solutions, Fiserv. "This new
relationship will help Bank of Botetourt exceed customer expectations
and streamline bank processes, thanks to tight integration. The bank
joins a growing number of financial institutions that trust Fiserv to
provide solutions that meet their unique needs and business models −
from account processing to mobile banking."
Bank of Botetourt chose the Precision bank platform from Fiserv, citing
the solution's functionality, scalability, ease-of-use and strong
reputation for client support. Other innovative solutions from Fiserv
selected by the bank include the Accel™ debit payments network, AML
Manager, CheckFree® RXP® for bill payments,
Business Online™ and Retail Online™ for online banking, Risk OfficeSM
for card services, Statement Advantage™ and Teller Source Capture™ for
check image capture. The bank will continue to utilize EFT solutions for
Debit Processing.
Fiserv is the U.S. market leader in account processing services, and
more than one-third of U.S. financial institutions rely on Fiserv for
account processing solutions and expertise. Additionally, as the largest
independent U.S. check processor, Fiserv handles 1 out of every 5 checks
written. Javelin Strategy & Research named Fiserv "Best in Class" for
mobile banking for the second consecutive year and Popmoney
person-to-person payments are currently offered at more than 1,900 banks
and credit unions.
About Bank of Botetourt
Bank of Botetourt is a full-service bank operating 10 banking offices in
Botetourt, Roanoke, Rockbridge and Franklin Counties in Virginia.
Founded in 1899, the bank is headquartered in Buchanan, Va. Bank of
Botetourt is a wholly-owned subsidiary of Botetourt Bancshares, Inc.
Visit Bank of Botetourt online at www.bankofbotetourt.com.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider
serving the financial services industry, driving innovation in payments,
processing services, risk and compliance, customer and channel
management, and business insights and optimization. For more
information, visit www.fiserv.com.
FISV-G
Media Relations:
Julie Smith
Public Relations Manager
Fiserv,
Inc.
412-577-3341
julie.smith@fiserv.com
or
Additional
Contact:
Wade Coleman
Director, Public Relations
Fiserv,
Inc.
678-375-1210
wade.coleman@fiserv.com
Source: Fiserv, Inc.
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